How BLEND Leveraged up to 80% of Cost Savings with TAUS EPIC API
“TAUS has been a great partner to work with. The conversations are engaging, transparent and result-oriented. With the API designed to be both simple and flexible, it allowed us to deploy across various use cases. It enabled us to create a complete workflow layer and solution for our clients to leverage up to 80% cost savings on the translation process.”
The Client
The Challenge
The Solution
The Result
BLEND is a leading global language service provider known for its advanced machine translation capabilities and commitment to AI-driven localization. Leveraging cutting-edge MT technology, BLEND serves a diverse range of industries, enabling clients to reach international markets with speed and precision. As a leader in the language industry, BLEND continuously innovates its workflows to enhance translation quality, streamline processes, and meet the growing demand for efficient, scalable solutions.
Uber is seeking to address several challenges with the Support Content platform, focusing on improving content quality and effectiveness through personalization, relevance, empathy, and user sentiment. These challenges include:
In the 2024 roadmap, the focus is on expanding the language set with QE scores, and analyzing lower-quality graded support content by utilizing data and models to personalize voice and tone. The goal is to identify and clean up poor content, such as offensive language, improve the source language before it is machine-translated, and retrieve new content from language models. The TAUS NLP team continues to work closely with the Uber globalization team to optimize results from Large Language Models and to further expand on use cases and opportunities offered through AI
Experience how EPIC API can streamline your processes, reduce costs and save time, and give you more time to focus on what really matters for your business.
How Milengo Saved Up to 50% on Time and Costs with TAUS EPIC API
Milengo turned quality estimation into an efficiency powerhouse-driving down post-editing and unlocking new value in their translation services.
Uber uses EPIC to improve the quality of its global customer care platform
Uber partnered with TAUS to utilize the EPIC API as a strategic tool to enhance their customer experience.
Unlocking Efficiency: Leveraging EPIC API to Optimize MT Workflows
MotionPoint determined whether MTQE models could be used to remove the human post-editing from certain MT workflows.